Privacy Policy
Welcome to Wavedd and our website at www.wavedd.com. This Privacy Policy describes our practices for collecting, using, protecting and disclosing the Personal Data we collect from you when you visit our website and use our services.
General Information
What law applies?
We use your Personal Data in accordance with the UK’s Data Protection Act (DPA) and the EU’s General Data Protection Regulation (GDPR).
What is Personal Data?
Personal Data includes any information that relates to an identified or identifiable person (e.g. name, email, IP address).
What is processing?
“Processing” refers to any operation on Personal Data—such as collection, storage, or deletion.
Who is responsible for processing?
The Data Controller is Isho Creative LTD, 128 Kennington Park Road, London SE11 4DJ, England (“Wavedd”, “we”, “us”, “our”).
Contact: hello@wavedd.com
Legal bases of processing:
Consent
Contract
Legitimate Interest
Legal Obligation
Data We Collect Automatically
Log Data:
We collect your IP address, time of access, URL visited, browser, etc.
Hosting:
We use Siteground Ltd to host our site.
Cookies:
We use both essential and non-essential cookies. For non-essential cookies, we request your consent.
Cookie Consent Tool:
We log your cookie consent data.
Rank Math:
Used for SEO; it doesn’t collect Personal Data.
Google Fonts / Font Awesome:
Integrated for design, based on our legitimate interest.
CMS & WooCommerce:
Powered by WordPress and WooCommerce, which handle user content and e-commerce features.
Links to other websites:
Other sites may use their own cookies. We recommend reviewing their policies.
Data We Collect Directly
Contacting Us:
We collect name, email, phone number, and your message.
Artist Account & Application:
We collect name, store name, email, address, and membership type.
Using Our Services:
We collect only what’s necessary to provide services and meet legal obligations.
Provision of Marketplace Services:
We process order and account data to deliver services.
Shopping Audio Files:
We process billing info, name, and email for digital delivery and account management.
Purchases:
Payments are securely handled by Stripe. We don’t store payment card data.
Admin & Accounting:
We process data for recordkeeping and business operation.
Marketing
If you’ve consented, we may send promotional content via email (e.g. MailChimp). You can unsubscribe anytime.
Social Media
We operate profiles on Facebook, Instagram, TikTok, and Twitter.
Your interactions and profile data (e.g. name, picture) may be visible based on your settings.
Principles of Data Processing
Storage & Retention:
We retain your data as long as required by law or our contract with you.
Security:
Our site uses SSL and organizational safeguards, but no internet service is 100% secure.
Special Category Data:
We don’t process sensitive data unless required and with your explicit consent.
Automated Decision-Making:
We don’t use automated decisions or profiling.
Do Not Sell:
We never sell your Personal Data.
Sharing & Disclosure
We only share data when necessary (e.g. shipping partners) or if legally required.
International Transfer
We may transfer data internationally with appropriate safeguards in place.
Your Rights
Under DPA and GDPR, you can request to:
Access your data
Correct inaccurate info
Delete your data
Port your data
Object to processing
Withdraw consent
Complain to the ICO
To exercise your rights:
Email: hello@wavedd.com
Updates
This policy was last updated: Friday, 11th August, 2023
We may update it in the future to reflect legal or operational changes.